Effective Date: [22/07/2024]

Welcome to Pillow Decor and Gifts! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our blog and e-commerce website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information to improve your experience on our website and provide you with the best service possible.

a. Personal Information

Personal information refers to data that can be used to identify you personally. This includes, but is not limited to:

  • Name: Your full name to personalize your experience.
  • Email address: For communication purposes.
  • Shipping and billing address: To deliver products and services to you.
  • Payment information: To process transactions securely.
  • Phone number: To contact you regarding orders or support requests.

b. Non-Personal Information

Non-personal information includes data that cannot be used to identify you individually. This includes:

  • Browser type: To ensure compatibility and optimize the website.
  • IP address: For security and analytical purposes.
  • Device information: To enhance user experience across different devices.
  • Browsing history: To improve content recommendations and website functionality.

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. Cookies help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. To Provide and Improve Our Services

  • Order Processing: To process and fulfill your orders efficiently.
  • Customer Support: To respond to your inquiries and provide necessary support.
  • Website Enhancement: To improve our website based on your feedback and usage patterns.

b. To Communicate with You

  • Order Updates: To send you order confirmations, shipping updates, and delivery information.
  • Promotional Communications: To send you newsletters, special offers, and other promotional materials with your consent.
  • Customer Service: To communicate with you regarding your account or transactions.

c. For Legal and Security Purposes

  • Fraud Prevention: To prevent fraudulent activities and protect our users.
  • Compliance: To comply with legal obligations and regulatory requirements.
  • Security: To protect the integrity and security of our website and services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

a. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Access Controls: We limit access to your personal information to authorized personnel only.
  • Regular Security Assessments: We conduct regular assessments to identify and mitigate potential security vulnerabilities.

While we strive to use commercially acceptable standards to protect your personal information, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

You have several rights regarding your personal information. These include the following:

a. Access and Update

You have the right to access and update your personal information. You can do this by logging into your account on our website or by contacting us directly. We encourage you to keep your personal information accurate and up to date.

b. Opt-Out of Promotional Communications

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt-out of receiving promotional communications, we may still send you transactional or administrative messages related to your purchases or use of our services.

c. Delete

You can request the deletion of your personal information by contacting us directly. We will comply with your request, subject to any legal obligations we may have to retain your information.

d. Restrict Processing

You can request that we restrict the processing of your personal information under certain circumstances. This means that we can store your information but not use it for specific purposes.

e. Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller, where technically feasible.

f. Object to Processing

You can object to the processing of your personal information under certain circumstances, including where your information is used for direct marketing purposes.

g. Withdraw Consent

If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website traffic. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

a. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate the site and use its features.

  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us improve the site’s performance and user experience.
  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They also help us measure the effectiveness of advertising campaigns.

b. Managing Cookies

You can manage your cookie preferences through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this Privacy Policy, we will notify you by updating the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pillow Decor and Gifts

Email: [[email protected]]

Click here to Message us.

Thank you for trusting Pillow Decor and Gifts with your personal information. We are committed to ensuring your privacy and security.