Effective Date: [24-11-2024]

Welcome to Pillow Decor & Gifts! By accessing and using our website, you agree to comply with the following terms and conditions. Please read these terms carefully before making a purchase or using our services.

General Information

These Terms and Conditions govern your use of the website pillowdecorandgifts.com and its services. By using this site, you agree to be bound by these terms, along with our Privacy Policy. If you do not agree, please refrain from using the website.

Products and Services

  • All products are handcrafted and personalized with care. While we strive to provide accurate product descriptions and images, slight variations in color, design, or material may occur.
  • Delivery Area: We ship exclusively to all U.S. states.

Pricing and Payments

  • All prices listed on our website are in U.S. dollars (USD). Taxes, shipping fees, or other applicable charges will be calculated at checkout.
  • We use trusted payment gateways, Stripe and PayPal, to process transactions securely. By completing a purchase, you agree to the terms of these payment processors.
  • We reserve the right to update pricing or correct errors at any time without prior notice.

Orders and Cancellations

  • Orders are confirmed upon successful payment. Once an order is processed, changes or cancellations may not be possible.
  • In case of cancellation or issues with your order, please contact us immediately at [[email protected]].
  • We reserve the right to cancel orders in cases of suspected fraud, incorrect pricing, or unavailability of items.

Shipping and Delivery

  • We ship to U.S. addresses only. Shipping times may vary depending on location and order volume.
  • While we strive to meet estimated delivery timelines, delays caused by carriers or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.

Returns and Refunds

All sales are final. Due to the personalized and fully customized nature of our products, we do not offer returns, exchanges, or refunds. Please ensure all customization details are correct before placing your order.

In the rare event that an item arrives damaged or defective, contact us within 7 days of delivery with supporting photos. We will review the issue and provide a resolution where appropriate.

You can check clear and proper info of return and refund option : Click Here

Intellectual Property

All content on this website, including product designs, images, text, and graphics, is the intellectual property of Pillow Decor & Gifts. Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

  • Pillow Decor & Gifts is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Our liability is limited to the amount paid for the product(s) purchased.

User Accounts

  • Users are responsible for maintaining the confidentiality of their account credentials. Pillow Decor & Gifts is not liable for unauthorized access resulting from user negligence.
  • We reserve the right to suspend or terminate accounts for violations of these terms.

Email Communication

  • By creating an account or placing an order, you agree to receive emails from us regarding order updates, promotions, and new releases. You may opt out of promotional emails at any time.

Changes to Terms and Conditions

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. Continued use of our website signifies your acceptance of any revised terms.

Contact Us

If you have questions about these Terms and Conditions, please reach out to us:

Thank you for choosing Pillow Decor & Gifts. We appreciate your trust and support!